PAYMENT 1.AliExpress supports Alipay,Visa,MasterCard,Maestro Debit Card, and wire transfer via banks. 2.Please make payment within 3 days of your order if possible.We will just ship the goods to you according to the address that you wrote in AliExpress,if you wanna change, please leave a message when you place the order. SHIPMENT 1.When you place an order, please choose a shipping method and pay for the order including the shipping fee.It takes around 2 to 5 days to prepare your order because of too many orders for us everyday,hope you can understand. 2.please double check your default address befor placing the order.if you want to change address,please remind us at once after your payment. 3.our logistics ways includes China Post Air Mail,Epacket,Aliexpress standard way. China Post Air mail: 25-45 days. aliexpress standard way,around 20-30 days epacket: 11-25 days in adddition,to South America,the delivery time is a little long ,around 60 to 75 days because of far distance. Note:We do not guarantee delivery time on all international shipments (especially for the china air mailpost) due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected. FAQ 1. How to track my package? You can track on the aliexpress platform 2.Do you support wholesale and transportation? Yes, we do it. There are many customers who order wholesale at our store. We will give you a more favorable discount. 3.I am not satisfied with the hat, how do you solve this problem? Dear, we will check each product before shipment. Packed in a large air bag for protection. So please don’t worry. If the goods are damaged on the way, please contact us immediately. We can safely solve it. If the product is good, but you are not satisfied, please return it to us. As your return policy, the buyer should bear the shipping cost. We will refund and confirm after receiving the goods.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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